Privacy Policy

Introduction

Welcome to Wilcox & Sons Garage. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our auto body and repair services.

If you have questions or concerns about our policy or our practices regarding your personal information, please contact us at info@maxsoftpk.com.

Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the website, or otherwise contacting us. This includes:

• Personal Data: Name, contact details (email address, phone number), vehicle information (make, model, year), and any other information you provide in forms on our website.
• Automotive Data: Information about your vehicle required for repairs and servicing, which may include VIN, service history related to our work, and insurance information provided for claims processing.
• Usage Data: Information about how you use our website, including browser type, operating system, and IP address, collected automatically through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect or receive to administer our business activities, provide customer service, and make other services available to our customers. Specifically:

• To provide and manage our auto body repair services.
• To respond to your inquiries and fulfill your requests for estimates and appointments.
• To communicate with you about appointments, service updates, and customer satisfaction surveys.
• To process insurance claims on your behalf.
• To improve our website and customer experience.

Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies on our website to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please refer to our Cookie Policy for more detailed information.

Disclosure of Your Information

We may share your information with third parties in the following situations:

• Service Providers: With vendors who perform services for us (e.g., insurance companies, parts suppliers, cloud service providers).
• Legal Obligations: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, or delete the personal information we hold about you.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page.